Onboarding with QualiWare
Once you choose QualiWare, onboarding gives you a structured and confident start — with experienced people guiding you every step of the way.
Get a structured calm and confident start
A dedicated team from day one
- During onboarding, you will work with a small, dedicated team:
- A Sales Manager, who supports the initial scoping and ensures a smooth handover
- A Customer Success Manager, who becomes your long-term point of contact
- A QualiWare consultant, who is a technical specialist and leads the onboarding process
This setup ensures clear ownership, continuity, and personal support from the very beginning.
How onboarding starts
Onboarding typically begins with joint workshops and meetings where we align on your goals, challenges, and priorities.
From there, the process is supported by training sessions and hands-on guidance to ensure your team feels comfortable using QualiWare in practice.
The exact setup is adapted to your organization.
We work with proven use cases, but the onboarding journey is always adapted to match your needs. With more than 30 years of experience onboarding both large and small organizations worldwide, we are used to working with complexity — and making it manageable.
The pace and duration of onboarding depend entirely on your organization and scope. Our focus is not speed for its own sake, but creating a solid foundation you can build on with confidence.
After onboarding: you are not left on your own
Once onboarding is complete, your Customer Success Manager remains closely involved. They will follow up regularly, check in on progress, and support you as your use of QualiWare evolves.
This ongoing relationship ensures that QualiWare continues to support your organization as it grows and as requirements and regulations change over time.
QualiWare offers structured support options to ensure your system remains reliable and up to date.
Read more about maintenance and support here
Why customers stay with QualiWare
QualiWare customers typically stay with us for more than 15 years. One of the key reasons is a strong onboarding experience combined with long-term support and adaptability.
Everflow's Onboarding Journey with QualiWare EA
Any questions?
'How to guides' to improve your skills?
Visit our Center of Excellence
On our Center of Excellence, we provide documentation, guides, videos, online training, and much more to help you improve your QualiWare skills. Access is completely free of charge, and the content is designed for QualiWare users of all levels, from beginners to experts.
