Support

If you are having issues, incidents or problems with your QualiWare Solution our Support team are ready to help you

Home Support

Center of Excellence

Are you having trouble figuring how to create a certain diagram? Are you looking for help to perform an audit? Are you installing QualiWare and need help? Take a look at our Center of Excellence - maybe there is a solution for you there. You will find documentation, guides, videos, online training and other things related to working with QualiWare.

Support contact information

Contact support on support@qualiware.com. If we cannot solve your problem instantly, a support ticket will be created with a unique id for future references.

Phone: +45 45470777

Office hours:

Monday  - Thursday: 09:00 - 16:00
Friday: 09:00 - 15:30

Maintenance and Support agreements

When acquiring a QualiWare Solution, a Maintenance agreement is created that always grants access to new QualiWare version, updates and patches.

A maintenance agreement also grants access to signing a Support Agreement to enable fast support to fit your specific needs. Multiple levels of support are available to make sure your exact demand is met.

Do you have questions about your maintenance or support agreements, please contact sales@qualiware.com or your local office or partner.