Support

If you are having issues, incidents or problems with your QualiWare Solution our Support team are ready to help you

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Center of Excellence

Are you having trouble figuring out how to create a certain diagram? Are you looking for help to perform an audit? Are you installing QualiWare X and need guidance?

Take a look at our Center of Excellence - maybe there is a solution for you there. You will find documentation, guides, videos, online training and other, relating to working with QualiWare X.

Support contact information

Reach out to our Support on support@qualiware.com. If we cannot solve your problem instantly, a support ticket will be created with a unique id for future references.

Phone: +45 45470777

Office hours:

Monday  - Thursday: 09:00 - 16:00
Friday: 09:00 - 15:30

Maintenance and Support Agreements

When acquiring a QualiWare X Solution, a Maintenance Agreement can be added which provides you with the possibility of ensuring that QualiWare X is up to date with the newest updates and patches, as well as upgrading to the newest QualiWare X version.

With a Maintenance Agreement you can sign a Support Agreement. Support Agreements are available in multiple levels of support to make sure that your exact needs are met.

If you have questions about your Maintenance or Support Agreements, please contact sales@qualiware.com or your local office or partner.