Today competitive advantages come from more than pricing and product differentiation alone. The focus to your customers’ changing demands through flexibility and responsiveness is what it takes to succeed.
Delivering products and services at an adequate time, in an adequate quantity and at an adequate quality all relates to Quality Management within an enterprise.
Typically within an organization the multitude of processes are described across a vast array of incomprehensible documents, spreadsheets and whiteboard drawings. In the end, such an approach is unsustainable and resource intensive as the information might be inconsistent, not readily available or even non-existing.
What it means for you
Merely managing such an enterprise can be a challenge in a constantly changing market. Additional challenges present themselves when changes need to be made. How does one perform a change without knowing the outset?
Not managing business processes in a single coherent system can cause a multitude of potential hazards for enterprises such as excessive use of resources, lack of synergy, poor integration between processes, and even bottlenecks.
How we can help
With Quality Management from QualiWare, you create transparency in your organization in terms of business processes, on the platform to enable positive change. It gives you the insights you need to re-engineer your business so that it operates more efficiently and profitably, with an increased focus on customer satisfaction.
With QualiWare as the foundation for your Quality Management System, you will be able to manage all your work processes and documents in a single tool with the ability to continuously improve company performance while simultaneously retaining previous improvements.
With QualiWare Excellence Manager you will have access to a vast array of objects and model types specifically relevant for a Quality Management system. On top of that, the Analytics module will enable you to measure, analyze and present the effectiveness of your processes in an easy and intuitive way.
The Collaboration suite will enable you to communicate the current business processes and any changes that might arise via acknowledgement and subscription features, accompanied with an integrated statistics engine to help you keep track of how well the information is being communicated throughout the organization. Additionally you can gather feedback from the whole organization in the form of change requests, comments and ratings structured via the governance workflow engine.
The Compliance suite will enable you to design and execute compliance, audits and improvements within your enterprise. This will enable you to actually measure change management within your organization.
QualiWare even enables delegation of modeling responsibilities within the Quality Management system. Web Object Editing and Web Modeler can be used to, for example, grant specific business process owners the ability to model business processes and write descriptions themselves. This way you can let the domain area experts provide the needed information directly into the repository.