Managers, Invest in Change!

The strategic paradox of not investing in the tools needed to handle continuous change

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Many organizations struggle with being in a state of constant change – yet they don’t prioritize sufficient resources for their Enterprise Architecture efforts.

Not wanting to choose a tool that is too advanced, or appears too costly in the short term, makes leaders hesitate and keep inadequate solutions. This puts companies in danger of not staying viable. It may sound harsh, but today it is crucial for any company to have adequate digital solutions to keep up with a constantly changing market. Employees are stressed by constantly being in a state of change.

They need help to make sense of the everchanging environment and the consequent choices derived from it. Business silos make it difficult to get a unified message out that everyone can understand. This is because of a lack of understanding between the different units about their function related to the whole, and what ‘the whole’ consists of.

Management is not able to make consistently smart decisions if it does not know the state of the organization (and its different components) in relation to the market. To have cohesion between the strategy and the organization, it is not just the organization that needs to know the strategy, but the strategy must also be tailored for the organization’s state.

It is not possible to keep project deadlines or be agile unless you have a cohesive organization. You cannot have a cohesive organization if you adjust to change in an inconsistent manner. When employees from different departments of the organization only have access to fragmented or outdated information, they won’t be able act cohesively with the rest of the organization but will inadvertently counteract each other. So really, can you afford NOT to invest?

But what is an adequate solution?

This may vary somewhat from one organization to another. In general, an organization’s IT, processes, data, organizational structure, and responsibilities should all be kept in the same place, easily accessible to employees and Management, creating a shared understanding of the vision, mission and tactics of that organization. Furthermore, the information should be dynamic and actionable, enabling Management and employees to act upon it, making the right decisions, prioritizing, and performing tasks advantageously.

QualiWare X has been developed to handle these challenges of an everchanging environment.

Document your vision, strategic goals and initiatives for attaining them:

Make your strategy actionable. Publish goals and planned initiatives for attaining them where all employees can access and engage with them. The goals and initiatives should also be linked to the existing processes where relevant. This will ensure that it is clear to everyone which goals they are working towards and how they should contribute to them. It operationalizes the strategy to employees in a structured manner, that enables all to take action so that the organization can move together towards a shared vision.

Of course, the strategy should be developed based on the organization’s existing capabilities, serving as a roadmap towards improved, or new, capabilities.

Keep track of your IT, processes, data, organizational structure and responsibilities:

To make the above-mentioned connections, you need to document your processes and responsibilities. The degree of detail depends on the complexity of the processes. In some cases, it may be sufficient to document it at the process level, while in others you need to also document the underlying activities. Read more about the advantages of documenting in diagrams and how to document your processes in QualiWare X.

You can also document your systems and applications in QualiWare X and link them to the processes that use them. This will give you a very useful view of how your processes are supported by technology, if the technology is redundant, and how well the technology performs.

It is becoming increasingly important, especially since the GDPR came into effect last year, to document how you handle your data. In QualiWare X, you can document how data is handled by systems and people in the specific processes as well as who the responsible parties in the organization are. Learn more about how to comply with the GDPR.

Having your processes, technology, and data handling documented, enables you to delegate sufficient responsibilities and document which departments and teams are responsible for what. This creates clarity across departments, enabling optimal conditions for knowledge-sharing and collaboration, which in effect breaks down unwanted silos.

In conclusion

Buying and maintaining a smart management system will cost you time and money in the short run, but you and your organization will make back your investment with dividends in the long run. With QualiWare X, you can eliminate redundant work and ineffective processes, streamline your application landscape, support effective knowledge-sharing and cross organizational collaboration, which in turn will enable your projects to finish deliverables on time. Acquiring a smart management system, like QualiWare X, is an investment in change for the continued viability of your organization.

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You can also request a free demonstration and see for yourself, how QualiWare can support you and your organization.